Course
Business Operations and Process Certification Programme
Reads the numbers, maps and fixes a broken process, thinks like a product person, and owns a customer relationship after the sale.
Free preview: What Tai Labs Certified Business Operations Professional certifies, and what assessors look for · 16mWatch it free
No video required: written briefings, interactive walkthroughs, graded labs and knowledge checks — straight through to the exam and credential.
What you will be able to do
- Financial and data literacy: P&L reading, budgeting and reading a dashboard critically
- Process improvement: Process mapping, root cause analysis and redesign
- Product thinking: Prioritisation, user research and spec writing
- Customer success: Onboarding, health scoring and renewal-to-expansion motion
- Map, diagnose and redesign a real process, and build a health-scoring model with a 90-day plan.
Curriculum
26 lessons · 6 graded labs and capstone · final exam included
Module 1 is free with an account. Everything after it unlocks with TAI Pro or a one-off certification purchase — the credential itself is always assessed, never bought.
- What Tai Labs Certified Business Operations Professional certifies, and what assessors look forBriefingFree16m
- Interactive walkthrough: one worked example, start to finishInteractiveFree22m
- Knowledge check: good work versus plausible workKnowledge checkFree12m
Finish with a verifiable credential
The credential is issued when you complete every lesson and pass the final exam — three attempts, graded work, no participation trophies. It has a public verification page anyone can check, and a share link for LinkedIn.
The certificate you finish with
This is the real artwork, shown before it is issued. Your name and a unique credential ID are printed on it the moment you complete every lesson and pass the final exam — then it has a public verification page and a one-click LinkedIn share.
TAI LABS
Certificate of Certification
Business Operations and Process Certification Programme — Certificate of Completion Certification
Awarded to
Your name
Issued against completion of every lesson in the programme.
Code
TAI
Issued
14 September 2026
Credential ID
issued on claim
Verify at tailabs.ai/verify/…
This is exactly the certificate that will be issued — your name and credential ID are filled in the moment you pass the final exam and claim it, and the PDF download appears here.
- Verifiable by anyoneEvery credential gets a public page an employer can check by ID — no login, no PDF to trust.
- Built for LinkedInAdd it to your profile with the issuer, code and credential URL already filled in.
- Earned, not boughtPaying unlocks the lessons and the assessment. The credential itself only issues on a pass.
- Permanent share linkA stable link you can put in a CV or a portfolio, and revoke-checked on every view.
- See how verification works
What learners say
4.8
across 100+ verified reviews
Published rating, independently attributable
- Verified
In just two live sessions I walked away with a reusable GTM playbook, launch templates, and the AI prompts to run every future launch faster.
Irena Palamani Xhurxhi, PhDWalmart · Director of People Science - Verified
The asynchronous format made it easy to catch up and focus on the parts most relevant to my job — practical, and immediately useful.
Alexandros FragkosGoogle · Marketing Analytics Manager - Verified
In only four weeks we went from LLM basics to building our own production-grade app — multi-agent workflows, RAG with vector search, and real evaluation.
AnetteApple · Product Manager - Verified
Landed a Forward Deployed AI Engineer role at Google after a full career change.
Zainab Ahmed-SafeerChicago, IL · Google - Verified
Gave me the structure, mentorship, and hands-on experience I needed to break into AI engineering.
Bernard GriffinVirginia · AI Engineer, Capital One - Verified
Built the positioning and interview reps to move into a full-time AI product role.
Beni GoldenbergDallas, TX · AI Product Manager